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Important Business Customer Notice: New Security Questions in Your Account

New at Leumi Digital-Security Questions to Approve Transactions!

 

Security questions are an identification mechanism that allows you to get banking services online and from Leumi Call, which require enhanced identification in a simple, intuitive way.

Please note: Security questions replace your account password when carrying out transactions.

 

You can choose security questions that will allow you to remember more easily the answers to them, through advanced measures for ensuring your privacy and the confidentiality of your banking information.
 

How do you join the service?


 

 How do you define the security questions?

  1. Customers with a complex signature composition: Enter ID number

  2. Login to "Security Questions” screen

  3. Select 4 questions from a total of 12 questions available

  4. Answer each of the questions you have chosen with an answer that does not change and that you can remember easily

  5. Enter the login password to confirm

 

Later, you can change the questions you selected or update answers to existing questions at any time.
 
When do we use security questions?

  • When performing operations that require enhanced identification in your online account

  • When calling Leumi Call center

 

Service benefits

  • Easy, fast and intuitive identification

  • Completing transactions independently without intervention of a banker

  • Ensuring the the confidentiality of your banking information

 

Joining “Security Questions" is free of charge.
If you require assistance, please contact the Technical Support Center.

Please note: This service is only available in the Hebrew Business site at this time, and in Hebrew.